Privacy Policy

1. Introduction

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Welcome to Ujaala ("we," "us," or "our"). At Ujaala, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website or interact with our services.

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2. Information We Collect

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• Personal Information: We may collect personal information, such as your name, email address, phone number, and shipping address when you make a purchase or sign up for our newsletter.

• Payment Information: When you make a purchase, we collect payment information, including credit card details. However, we do not store this information on our servers. Payments are processed through secure third-party payment processors.

• Usage Information: We may collect information about how you use our website, including your browsing history, pages viewed, and interaction with our content.

• Cookies and Similar Technologies: We use cookies and similar tracking technologies to enhance your browsing experience, analyze website traffic, and tailor our content to your preferences. You can manage your cookie preferences through your browser settings.

 

3. How We Use Your Information

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We use your personal information for the following purposes:

• To process and fulfill orders.

• To communicate with you about your orders, account, and inquiries.

• To send promotional emails and newsletters if you have subscribed.

• To improve our website, services, and customer experience.

• To comply with legal obligations.

 

4. Data Sharing

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We do not sell, trade, or rent your personal information to third parties. However, we may share your information with trusted third-party service providers who assist us in operating our website and conducting our business, such as payment processors and shipping companies.

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5. Data Security

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We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction. However, please be aware that no data transmission over the internet is entirely secure.

 

6. Your Choices

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You have the right to:

• Access, correct, or delete your personal information.

• Unsubscribe from our promotional emails and newsletters.

• Disable cookies through your browser settings.

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7. Changes to This Privacy Policy

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We may update this Privacy Policy to reflect changes in our practices or for legal reasons. We will notify you of any significant changes by posting a revised version on our website.

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8. Contact Us

If you have any questions, concerns, or requests regarding your privacy or this Privacy Policy, please contact us at contact@ujaala.com