FAQ
Ujaala — Frequently Asked Questions
How do I care for my Juttis?
To keep your Juttis looking fresh, avoid excessive exposure to water. Clean them using a soft cloth, and for leather styles, apply a mild leather conditioner. Store them in a cool, dry place away from direct sunlight.
Can I customize or personalize my Juttis?
Yes, customization is possible for select styles! Please note that customized Juttis require an additional 4-6 days for shipping. Reach out to our customer service team to discuss your customization options.
What materials are used in making the Juttis?
Our Juttis are handcrafted using high-quality materials such as genuine leather, cotton, silk, and intricate hand-embroidery. We emphasize both comfort and style in every design.
Do Juttis need a break-in period?
Yes, due to the handcrafted nature and leather construction, Juttis may feel snug at first but will mold to the shape of your feet with time and wear. They will gradually stretch for a perfect fit.
How long does shipping take?
Standard shipping takes 3-4 business days across USA and Canada.
Are Juttis comfortable for daily wear?
Absolutely! Our Juttis are designed with comfort in mind, and the soft leather lining makes them a great choice for all-day wear. Over time, they will conform to your feet for an even more comfortable fit.
Are Juttis suitable for people with wide or narrow feet?
Juttis generally have a flexible fit that works well for most foot shapes. For those with wider or narrower feet, we recommend consulting our size guide or reaching out to us for specific advice.
Are your Juttis ethically sourced and produced?
Yes, all of our Juttis are handmade by skilled artisans, supporting traditional craftsmanship. We prioritize fair wages, ethical sourcing of materials, and sustainable practices wherever possible.
Are Juttis suitable for formal events or weddings?
Absolutely! Our Juttis are perfect for both casual wear and formal occasions. We offer a range of designs, from understated elegance to more ornate styles, ideal for weddings, parties, and special events.
Can I wear Juttis without socks?
Yes, Juttis are designed to be worn without socks, and the leather lining ensures a comfortable fit. If you prefer socks, we recommend low-cut no-show socks to maintain the sleek look.
Do you offer unisex designs?
Currently, we only offer Juttis for women. Stay tuned for any future updates on our product range!
Can Juttis be resoled or repaired?
Due to their delicate construction, Juttis may not be easily resoled, but minor repairs can be done on request. We recommend regular care to extend the life of your shoes.
Are your Juttis hypoallergenic?
Our Juttis are made with natural materials like leather and fabric, which are generally safe for most people. However, if you have specific allergies, we recommend checking the materials used in each product description.
Do you offer any discounts or promotions?
Yes, we periodically run promotions and discounts! Sign up for our newsletter or follow us on social media to stay updated on our latest offers.